Shipping policy

Asra Luxury Perfume collection Shipping Policy

Order Processing

All perfume orders are processed within 1–2 business days. Once your order is prepared, it is securely packaged to ensure the fragrance reaches you in perfect condition.

Shipping Restrictions

Due to the flammable nature of perfume products, shipping may be limited by regional or international regulations. Certain carriers or destinations may require ground-only or special handling services.

Delivery Timeframes

Delivery times vary by location:

• Domestic orders: Typically delivered within 3–7 business days
• International orders: Typically delivered within 7–15 business days, subject to customs clearance

Tracking information will be provided once your order has been dispatched.

Shipping Costs

Shipping fees are calculated at checkout and may vary based on destination and weight. Any customs duties, taxes, or import fees for international orders are the responsibility of the customer.

Damaged Shipments

If your perfume arrives damaged, leaking, or tampered with, please contact us within 48 hours with photos/videos. We will promptly arrange a replacement or provide the appropriate resolution.

Address Accuracy

Please ensure all shipping details are accurate at the time of purchase. We cannot be held responsible for delays or lost packages due to incorrect address information.