Asra Luxury Perfumes

Floral Natural perfum by Asra Luxury

By accessing or purchasing from Asra Luxury, you agree to the following terms and conditions:

1. General

  • Asra Luxury is a premium perfume brand offering luxury fragrances and related products.

  • These terms apply to all users of our website, social media platforms, and customers making purchases.

2. Product Information

  • All product descriptions, images, and details are provided for informational purposes.

  • Colors, packaging, and scent intensity may vary slightly due to lighting, batch variations, or device display.

  • We reserve the right to update product details without prior notice.

3. Orders & Payments

  • All orders must be paid in full at the time of purchase.

  • We accept the payment methods listed on our website/platform.

  • Once an order is placed, cancellation may not be possible if the product has already been processed or shipped.

4. Shipping & Delivery

  • Delivery times may vary based on location, courier, weather, or unexpected delays.

  • Asra Luxury is not responsible for delays caused by the courier service.

  • Customers must provide accurate delivery information. Incorrect addresses can lead to delays or returned orders.

5. Returns & Exchanges

  • Due to the nature of perfume products, returns or exchanges are only accepted if the product is unused, sealed, and in original condition.

  • Damaged or defective items must be reported within 24–48 hours of receiving the product, along with proof (images/videos).

  • We do not offer returns based on personal scent preference.

6. Refund Policy

  • Refunds (if approved) will be processed only for damaged or incorrect items.

  • Refund time may vary depending on the payment method or bank processing time.

7. Privacy & Security

  • Customer information is kept confidential and used only for order processing, support, or marketing (with consent).

  • We do not sell or share customer data with third parties.

8. Intellectual Property

  • All logos, images, designs, content, and branding of Asra Luxury are protected.

  • Unauthorized use, copying, or distribution is strictly prohibited.

9. Limitation of Liability

  • Asra Luxury is not responsible for allergic reactions. Customers should review product ingredients before use.

  • We are not liable for any indirect, incidental, or consequential damages.

10. Changes to Terms

  • Asra Luxury reserves the right to update or modify these Terms & Conditions at any time.

  • Continued use of our services indicates acceptance of any changes.

11. Contact Us

For any concerns or queries, you can contact our support team at:
📩 Email: info@asraluxury.com